Refund Policy
Refund, Return & Cancellation Policy
All Sales are Final
All sales are final. We do not offer returns or exchanges, except in cases of damage during transit or manufacturing defects.
Non-Refundable Items
All food items are non-refundable.
Damaged or Tampered Packaging
If you receive a product in a damaged condition or with tampered packaging, please refuse delivery and return it to the delivery agent.
- If the agent does not accept refusal, accept the package and contact us immediately.
- Reach out via Call/WhatsApp at +91-8302485725 or email at rambaanhealthsolutions@gmail.com with your Order ID.
- We will arrange a replacement at no additional cost.
- Damages must be reported within 24 hours of delivery to be eligible for a replacement.
Manufacturing Defects
If your product has a manufacturing defect (not caused by transit damage), report the issue within 24-48 hours of delivery.
- Contact us via Call/WhatsApp at +91-8302485725 or email at rambaanhealthsolutions@gmail.com with your Order ID and a description of the defect.
- If the defect is confirmed, we will arrange a replacement at no additional cost.
Replacement Process
- Damaged Products: If a product is damaged or defective, we will arrange for the return process through the courier company that made the original delivery.
- Customers must retain the original packaging for return.
- The return process will be coordinated at no additional cost.
- Return Address: If needed, the return address will be provided after the return request is confirmed.
Order Cancellation After Dispatch
If you choose to cancel your order after it has been dispatched via Courier/Speed Post, a refund will be issued after deducting the shipping cost.
- The refund will be processed to the original payment method.
- The refund will be initiated once the returned package is received.
