Privacy Policy

Last updated: September 10, 2024

Rambaan Aushadhi ("us", "we", or "our") operates the Rambaan Aushadhi website (the "Service") and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. This policy complies with relevant Indian data protection regulations, including the Information Technology Act, 2000, and the Digital Personal Data Protection Act, 2023.

Information Collection And Use

We collect personally identifiable information ("Personal Information") from you when you use our Service, which may include:

  • Name
  • Email address
  • Telephone number
  • Address

We use your Personal Information to provide and improve our Service. By using the Service, you agree to the collection and use of information for the purposes stated.

    Log Data

    We collect information that your browser sends whenever you visit our Service ("Log Data"). This may include:

    • Your computer’s Internet Protocol ("IP") address
    • Browser type and version
    • Pages you visit on our Service
    • Date and time of your visit
    • Time spent on those pages and other usage statistics

    This information is collected for analyzing trends and improving the Service.

    Cookies

    Cookies are small files stored on your device. We use cookies to improve user experience and gather information about your usage of our Service. You can set your browser to refuse all cookies, but this may affect certain functionalities of the Service.

    Service Providers

    We may employ third-party companies and individuals to facilitate our Service or perform Service-related tasks, such as payment processing or analytics.

    Third-party providers, such as Razorpay, Cashfree, and Paytm for payments, will have access to your Personal Information only to the extent necessary to perform their services on our behalf. They are obligated not to disclose or use it for any other purpose.

    Payment Information

    When you make a purchase on our website, we use secure third-party payment gateways, including Razorpay, Cashfree, and Paytm, to process payments. These providers comply with the Payment Card Industry Data Security Standard (PCI DSS), ensuring that your payment information is encrypted and securely handled.

    We do not store or process your financial information directly. All payment-related information is handled securely by these trusted third-party providers.

    Data Localization

    All Personal Information collected from users in India is stored securely on servers located within India. We comply with data localization regulations and do not transfer your Personal Information outside the country unless necessary for service improvement, in which case we will seek your consent.

    Security

    We use commercially acceptable means to protect your Personal Information. However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

    User Rights

    In accordance with Indian data protection laws, you have the following rights:

    • Access: You can request a copy of your personal data held by us.
    • Correction: You can request corrections to any inaccuracies in your data.
    • Deletion: You can request the deletion of your personal data from our records.

    To exercise these rights, please contact us at Contact Us.

    Compliance With Laws

    We will disclose your Personal Information where required by Indian law or in response to a legal request from law enforcement or regulatory authorities.

    Children’s Privacy

    Our Service is not intended for anyone under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child has provided us with Personal Information, we will promptly delete that data.

    Changes To This Privacy Policy

    We may update this Privacy Policy from time to time. Changes will be posted on this page, and we encourage you to review the policy periodically.

    Contact Us

    If you have any questions about this Privacy Policy or wish to exercise your rights regarding your Personal Information, please contact us at Contact Us.